FAQ
Straight answers, including the inconvenient ones
If a question has an answer you would rather not hear — like “no, we cannot create your OTA listing” — you will find it here rather than on your third week of onboarding.
The basics
What is a channel manager, in plain English?
It is one place that holds the truth about your rooms — how many are free, what they cost and what the rules are — and keeps every OTA in step with it automatically. Without one you retype the same change into five extranets and hope nobody books the room you just sold somewhere else.
How is this different from iCal calendar sync?
iCal only carries blocked dates, refreshes on the other platform's schedule — often hours late — and cannot push rates or restrictions at all. That lag is exactly where double bookings happen. MyOTASync holds live connections that push rates, availability and restrictions and pull reservations in near real time.
Do I need a PMS to use the Channel Manager?
No. MyOTASync is sold and runs standalone — many owners use it alongside a PMS, a spreadsheet or nothing at all. If you also want property management and a commission-free direct booking page, the combined package shares one inventory pool across direct and OTA.
Does it work for villas, guest houses and small hotels?
Yes. Anything with room types and rate plans works — villas, guest houses, boutique hotels, resorts and farm stays all run on MyOTASync. Whole-home villas benefit most, because a single clash costs an entire weekend.
Channels & connections
Which OTAs can I connect?
MakeMyTrip & Goibibo (one go-MMT connection), Booking.com, Agoda, Airbnb, Expedia, Trip.com, Yatra and EaseMyTrip today, with more added over time. Vrbo and Hostelworld are on the roadmap; Cleartrip is not available yet and we say so rather than implying otherwise.
Do I need to already be listed on an OTA?
To connect a channel, yes — you connect listings you already have. If you are not listed yet, the in-app get-listed guides walk you through that OTA's own signup, verification and content steps, and then you come back and connect it in a couple of clicks.
Can you create a new OTA listing for me?
No. OTAs require their own signup, contract, property and tax verification, content upload and approval — there is no API that creates listings. We guide you through it and take over the moment your listing is live.
How long does connecting an OTA take?
It depends on the OTA. Airbnb is near-instant through a secure log-in. Agoda and Expedia are usually same-day once you toggle connectivity in their extranet. Booking.com takes hours to days while they accept the connectivity agreement — that waiting state is normal. Mapping rooms to rate plans is always a manual step, and it takes a few minutes.
What happens to bookings made before I connected?
Where the OTA supports it — Booking.com, Expedia and Airbnb — you can pull future reservations made before the connection, so your calendar starts complete.
Which channel manager supports MakeMyTrip and Goibibo?
MyOTASync does, and it treats them the way they actually work: MakeMyTrip and Goibibo sit in the go-MMT group, so a single connection covers both. You provide a Hotel ID and an Access Token from the go-MMT extranet once.
Using the product
Will this stop double bookings?
Yes. Direct and all OTA bookings share one inventory pool, so availability updates everywhere the instant a room sells, and overbooking guardrails stop a channel selling what is not there.
Do I manage rates here or on each OTA?
Here. Once a channel is connected and mapped, you set rates, minimum stay, stop-sell and restrictions in MyOTASync and we push them to every channel.
How does the AI help me earn more?
It reads your own numbers and ranks concrete moves: dates you have underpriced, high-commission channels eating your margin, idle inventory to reallocate. Each move shows an estimated rupee impact and links to the screen that applies it. Nothing is invented — every figure is derived from your data.
Can I manage more than one property?
Yes. Switch between all your properties from one login, each with its own channels, calendar, commission settings and analytics.
Money
Do you take a commission on my bookings?
Never. You pay a subscription; every rupee of your booking revenue is yours, minus whatever the OTA itself charges.
How much does a channel manager cost in India?
Most are priced per property per month, and the cheap ones get expensive once they meter you per room or per booking. MyOTASync has three monthly plans set by how many OTAs you connect — up to 3, up to 5, or more than 5 — with every feature in every plan and no commission on your bookings. Tell us your channels and property count and we will quote it in one email.
Is there a free channel manager for homestays?
Free tools generally mean iCal-only sync, which does not carry rates and lags by hours. That is a false economy — one double booking on a long weekend costs more than a year of software. We offer a free trial and free onboarding instead, so you can judge it on your own numbers before paying.
Still have a question?
Ask it directly. We answer with specifics about your channels, not a brochure.
Free onboarding · no commission on your bookings · cancel any time