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MyOTASync

Legal

Terms of service

What we commit to, what depends on the OTAs, and what happens if either side wants out.

These terms govern your use of MyOTASync. By creating an account or using the service you agree to them.

What the service does

MyOTASync maintains a central record of your rooms, rates and availability and synchronises it with the online travel agencies you connect, pulling their reservations back into one feed. Analytics and recommendations are computed from your own data.

What depends on the OTAs

  • Connecting a channel requires you to authorise us inside that OTA’s own systems and to provide the identifiers they issue. We cannot do this for you.
  • We cannot create, verify or approve an OTA listing. That process belongs entirely to the OTA and can take days or weeks.
  • Connection availability, speed and behaviour are governed by each OTA’s own systems. Where an OTA changes or withdraws connectivity, our ability to sync changes with it. We will tell you when this happens.

Your responsibilities

  • Keep your account credentials secure and your channel credentials current.
  • Complete room and rate-plan mapping accurately. Mis-mapping is the main cause of incorrect rates and overselling, and it is under your control.
  • Have the right to list and sell the property you connect, and comply with each OTA’s own terms.
  • Handle guest data lawfully, including responding to guest requests about their own data.

Subscription, payment and cancellation

The service is provided on a monthly subscription per property. Fees are quoted before you subscribe and are exclusive of applicable taxes. You may cancel at any time, effective at the end of the current billing period; you can export your data before or after cancelling. We may suspend a lapsed account after notice.

Acceptable use

Do not attempt to break, overload, reverse-engineer or gain unauthorised access to the service, and do not use it to store unlawful content or to connect properties you have no right to sell.

Availability

We work to keep the service continuously available and to sync promptly, but we do not guarantee uninterrupted operation. Planned maintenance is notified in advance where practical.

Liability

To the extent permitted by law, our aggregate liability arising from the service is limited to the fees you paid in the twelve months preceding the claim. We are not liable for indirect or consequential loss, or for loss caused by an OTA’s own systems, your mapping decisions, or credentials you supplied incorrectly.

Changes to these terms

We may update these terms; material changes are notified to account holders by email before they take effect. Continuing to use the service after that constitutes acceptance.

Governing law

These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction.

Questions: hello@myhomestay.ai